Job Description

Eventbrite is a global self-service ticketing and experience technology platform that serves a community of hundreds of thousands of event creators in nearly 180 countries every year. Since its inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. The company was founded by Julia Hartz, Kevin Hartz and Renaud Visage, with a vision to build a self-service platform that would make it possible for anyone to create and sell tickets to live experiences. The Eventbrite platform provides an intuitive, secure, and reliable service that enables creators (aka event planners) to plan and execute their live and online events, whether it’s an annual culinary festival attracting thousands of foodies, a professional webinar, a weekly yoga workshop, or a youth dance class. Creators have been the central focus for Eventbrite, with over 200 million tickets distributed to more than 4 million experiences last year, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love.

In March 2020, Eventbrite went from 14 years of compounded growth to negative revenue in just 14 days. As Julia Hartz puts it, “ it was a crucible moment for us, to say the least.” EB saw this as an opportunity to examine its past and re-think core, long-term choices about who we serve, what makes us unique, and how Eventbrite can win in the marketplace. A focused three year strategy was developed as follows: 2021 build creator confidence by providing an intuitive self-service toolset for creators to manage their events, 2022 build a suite of marketing tools that leverage Eventbrite’s scale and data to empower creators to more effectively run their marketing and promotion, and in 2023, winning consumer choice as a destination to seek out live experiences, and in turn fuel creator growth through captive demand. As we embark on the next 3 years, we aspire to become the indispensable marketplace for live experiences, putting consumers at the forefront of our business.

THE ROLE

As a Senior Product Designer specializing in innovation and design, you’ll have a pivotal role in shaping our products’ user experience and design strategy. You will mentor designers to elevate their craft and quality, foster a culture of exploration and innovation, and contribute to a balanced work-life environment. Your expertise will guide cross-functional teams in achieving the highest standards of design excellence.

YOU WILL

Foster Rapid Prototyping and Validation: Utilize low- to high-fidelity prototyping languages to aid in conceptual visualization, compelling storytelling, and rapid design iteration. Create a culture that emphasizes quick prototyping and iterative testing to validate and refine design concepts. After Effects, Figma, Rive, Origami, Protopie, Principle, Framer, Webflow etc.

Concept to Execution Mastery: Highly competent and creative individual contributors capable of transforming initial concepts into feasible, business-viable, and consumer-desirable solutions.

Drive Design-Centric Innovation: Lead initiatives that leverage data and emerging technologies to create highly personalized, consumer-segmented experiences with a focus on design quality.

Champion Design Excellence: Instill a culture where user-centric design led innovation is the core of all product and brand decisions, aiming for pixel perfection in every outcome.

Integrate Diverse Design Disciplines: Establish seamless cross-functional partnerships among UX Design/Product, Consumer Insights, Agency, Brand, Marketing, and Product teams to ensure alignment in driving innovation and maintaining brand integrity.

Cultivate Talent Across Disciplines: Mentor high-performing individuals with a vision that nurtures upleveling craft, creativity, analytical thinking, and cross-disciplinary skills, focusing on individual growth and cross-functional cohesion.

Lead Purpose-Driven Design: Spearhead initiatives that are not only innovative but also socially responsible, aligning with the broader organizational vision.

Unlock New Avenues for Growth: Proactively identify and implement new design-centric growth levers and behavioral loops to accelerate scaling efforts.

Shepherd Product Excellence: Oversee high-profile product market launches with a rigorous focus on consumer-centric and design-driven deliverables.

Process Optimization and Efficiency: Assume responsibility for identifying and rectifying inefficiencies in our design processes. Seek opportunities to streamline workflows, enabling the team to operate more efficiently and allocate more time to creative endeavors.

External Design Community Building: Champion Eventbrite’s design culture in the wider design community, inspiring and attracting top talent and enthusiasts through thought leadership, public engagement, and showcasing our innovative practices.

THE SKILLSET

• A minimum of 5+  years of experience in digital design.
• Experience mentoring and upleveling designers craft
• Advanced proficiency in design software (e.g., Figma, Adobe Suite)
• Proven expertise in advanced motion and/or prototyping skills (After Effects, Figma, Rive, Origami, Protopie, Principle, Framer, Webflow etc.)
• Proven expertise in interaction design and visual craft a must
• Understanding of the basic applied principles of code (e.g. SwiftUI, Javascript, CSS etc.) would be a nice to have.
• Strong ability to inform and influence product strategy.
• Bachelor’s or Master’s degree in Design, HCI, or a related field.

PAY TRANSPARENCY

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Eventbrite, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is listed below. You may also be eligible to participate in Eventbrite’s incentive program(s) (such as equity, annual incentive bonus and commission plans), subject to the applicable rules and restrictions.

Pay Transparency Range (US) $126,000—$226,800 USD

ABOUT EVENTBRITE

At Eventbrite everyone is invited to be their whole self and we cultivate an environment to make sure that is feasible throughout the entirety of an individual’s time at Eventbrite. We are committed to providing competitive, valuable and meaningful benefits and experiences for our employees to ensure we meet them where they are in life.

Cultivating a diverse, equitable and inclusive culture where all people are invited and belong is our top priority.

Employees can participate in resource groups and we offer global programming and training throughout the year to support a diverse and inclusive workplace.

BENEFITS

We offer comprehensive benefits and a wellness package above and beyond standard medical benefits to support our Britelings’ lifestyle.

Eventbrite’s global benefit programs are designed to meet you where you are by offering resources and support for your health, well-being, finances, and family. This includes support in a remote environment, wellness allowance, Carrot family planning benefit, Origin Financial Planning service, and other offerings to ease the mind and body like Modern Health and BriteBreaks (generally the first Friday of every month off).

EQUAL OPPORTUNITY

At Eventbrite, we are dedicated to fostering diversity, equity and inclusion. We welcome individuals from all backgrounds, abilities and experiences to apply, and we make employment decisions on the basis of merit. We are committed to equal employment opportunity regardless of race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender reassignment, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics, or any other legally protected characteristic.

If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know.