Job Description

We are seeking a Senior Product Designer to become an integral part of our Emerging Business team, focused on Business Development partnerships. In this role, you’ll work closely with an accomplished team, crafting user-centric experiences that enable our world class partners to tap into freelance talent effectively. The team is currently building Upwork’s distribution and technology partnerships program from the ground up. You’ll contribute significantly to experiences that help partners use independent talent to unlock new value for their customers.

You will be instrumental in defining the future of our partnership program. You will work with a tight-knit team and partner with design, product, business development, and engineering partners. You will also collaborate with analytics, legal, and marketing as needed.

Your Responsibilities:

• Collaborate with user researchers, product managers, data scientists, developers, and other designers to frame problems and take ideas from ideation through implementation
• Demonstrate high quality design practices by ensuring decisions are made with appropriate user insight and follow existing UX/UI systems while making well-informed decisions to create new patterns
• Lead projects through an end to end design process: research, ideation, strategy, information architecture, interaction design, launch and testing.
• Build a variety of design assets to communicate your concepts to a broad range of partners and end users; ranging from strategy and experience concepts to detailed design systems and assets
• Work closely with developers to deliver a polished final product
• Mentor members of the design team

What it takes to catch our eye:

• Demonstrated ability in industry experience as a UX designer dedicated to the complete UX design and development lifecycle of several successfully launched desktop or mobile applications
• Bachelor’s or higher degree in Human-Computer Interaction, or equivalent experience required, Master’s preferred
• Experience at crafting experiences across multiple channels with an emphasis on mobile.
• Must be self-motivated, excellent communicator, as comfortable taking direction as you are giving it
• Able to successfully lead all aspects of a project from start to finish
• Experience in a distributed team environment
• ***Portfolio is required***

How to really knock our socks off:

• Case studies that demonstrate your attention to detail with rock solid design solutions for mobile
• Experience in working closely with and using data science to create stronger and more relevant user experiences
• Experience working with external partners and stakeholders
• Strong work ethic with the drive and willingness to focus and commit
• A passionate advocate for crafting high-quality designs that deliver memorable experiences that users will love.

Come change how the world works.

At Upwork, you’ll shape talent solutions for how the world works today. We are a remote-first organization working together to create exciting remote work opportunities for a global community of professionals.  While we have physical offices in San Francisco and Chicago, currently we also hire full-time employees in 19 states in the United States.

Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives. We foster amazing teams, put our community first, and have a bias toward action. We encourage everyone to bring their whole selves to work and grow together through development opportunities, mentorship, and employee resource groups. And oh yeah, we’ve also got amazing benefits – including medical insurance for you and your family, unlimited PTO, 401(k) with matching, 12 weeks of paid parental leave, and a generous Employee Stock Purchase Plan. Check out our Life at Upwork page to learn more about our benefits and the employee experience.

Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.